Contact Your Milady Account Manager
We’re Here to Support You
It’s easy to get started. Milady account managers are here to help you choose the best solution for your school and your learners.
- Get product information and suggestions
- Create an account and place an order
- Get access to the latest products
- Get training and implementation help
- Get help migrating from Online Licensing Prep (OLP) to CIMA Exam Prep
Please select your school’s/organization’s type:

Heather Cramer
Sales Manager
[email protected]
518-348-2582

Karen Harris
Senior Account Manager
States: CA, DE, IN, MA, MS, MT, OK, PA, WI
[email protected]
518-348-2580

Kristina Santoro
Account Manager
States: AL, DC, LA, MI, NE, NJ, NM, NY, OH, RI, TN, VA
[email protected]
518-348-2393

Michael Krisanda
Account Manager
States: AZ, CO, CT, GA, HI, ID, IL, KS, KY, MD, ME, MN, NH, NV, UT, WV
[email protected]
518-348-2465

Justine Harpster
Account Manager
States: AK, FL, IA, NC, ND, SC, SD, VT, WA, WY
[email protected]
617-757-8490

Cynthia Scheffer
Sales Director
[email protected]

Laura Moen
Account Manager
States: AR, MO, OR, TX
[email protected]
518-348-2584

Karen Tracey
Sales Supervisor, K12
States: AK, AL, AR, CA, CT, FL, GA, HI, IA, KS, LA, MA, ME, MT, ND, NE, NV, SD, VT, WI, WY
[email protected]
617-289-7769

Justin Hansen
Account Manager, K12
States: DC, DE, ID, IN, MI, MN, MS, NJ, NM, NY, OR, PA, RI, TX, UT
[email protected]
617-757-8069

Shannon Sharkey
Account Manager, K12
States: AZ, CO, IL, KY, MD, MO, NC, NH, OH, OK, SC, TN, VA, WA, WV
[email protected]
513-229-1696

Cynthia Scheffer
Sales Director
[email protected]

Melissa Kaeslin
Senior Account Manager
States: All U.S. States
[email protected]
518-348-2599

Cynthia Scheffer
Sales Director
[email protected]

Heather Cramer
Sales Manager
[email protected]
518-348-2582

Cynthia Scheffer
Sales Director
[email protected]

Cynthia Scheffer
Sales Director
[email protected]
518-348-2567